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Pedestals FAQ

Who is WW Pedestals?

WW Pedestals is a division of WW Displays, Inc. WW Displays was founded in 1984 and has been manufacturing trade fixtures and displays for retail for the past 31 years.

The Company has shipped well over 100,000 pedestals to retail stores. The projected in-service life of our pedestals is 10 years in high traffic retail environments.

WW Displays has manufactured the retail displays, counters and trade fixtures for over 200 major retail store locations.

Where is WW Pedestals located?

WW Pedestals is located in Mundelein, Illinois, approximately 30 miles north of the City of Chicago. All products are manufactured in either Mundelein or by WW Pedestals suppliers located in the Chicago area.

401 Washington Blvd., Unit 10
Mundelein, IL 60060

How do you make a pedestal?

WW Pedestals engineers and manufactures its pedestals using advanced CNC equipment and lock-miter construction. Rectangular wood pedestals are fabricated using mill-veneered plywood panels that are stronger and more durable than veneered MDF panels. All materials used by WW Pedestals comply with strict California CARB requirements.

All finishes are water-based, no solvent based finishes are used. The Laminate pedestal use the same construction methods as the wood pedestal except they are constructed from mill-pressed laminated particle board. Structural reinforcement is provided at the bottom of each pedestal to ensure continuing strength.

How long does it take to make a pedestal?

The pedestals manufactured by WW Pedestals are built-to-order and they are built FAST. The Company does not inventory any pedestal for sale. Any pedestal you order will be built by us specifically for you. Generally, from the date an order is received, pedestals are manufactured and shipped within the following time-frame:

Veneered pedestals with clear finish

Shipped in 4 business days.

Painted pedestals

Shipped in 4 business days.

Veneered pedestals that are stained

Shipped in 4 business days.

Laminate pedestals

Orders received by Tuesday 4:00 PM central time are shipped Friday or Monday via FEDEX. if common carrier shipment is required, the order will ship on Monday.

Round pedestals

Shipping dates will depend on the size and material. An estimated shipping date will be provided prior to accepting an order.

When FEDEX overnight is requested will my pedestal ship the next day?

Specifying overnight shipment by FEDEX does not change the time required to manufacture your pedestals.  Designating overnight delivery means that the pedestal will be delivered by FEDEX using their overnight service, it will still take approximately 4 days to manufacture the pedestal.

What if I need a special size?

Since everything we manufacture is built-to-order, WW Pedestals gladly accepts custom size requests without increasing production times or adding significant cost.

What if I need a special color or stain?

WW Pedestals can usually match paint colors to our lacquer acrylic coatings . Please provide us with the manufacturer name and color deck number so that we can determine if we can match the color.  Matching stains and dyes is more problematic because the color of a stained or dyed wood veneer surface varies depending upon the wood grain, underlying wood color and type of stain or dye (water versus solvent).  Accordingly, WW Pedestals is willing, on a case by case basis, to apply commercially available stains specified by the customer with the understanding that WW Pedestals is only responsible for applying the stain in accordance with the manufacturer’s instructions and that the customer will accept the resulting look and color produced.

How do I care for my pedestals?

A Wood pedestal can be dusted with a soft cloth. Fingerprints and dirt can be removed using a non-abrasive damp cloth or sponge with a mixture of warm water with mild dishwashing soap such as Dawn. Do not use cleaners such as Pledge since they build up on the surface of the wood. Laminate pedestals can be cleaned using a non-abrasive cloth or sponge and a mixture of mild dishwashing soap such as Dawn and water. Wood and laminate pedestals should be wiped dry after cleaning.

How do I care for my acrylic cover?

If your acrylic cover develops a small scratch, follow these instructions:

Purchase Nover #2 scratch remover, Sprayway 848 polisher and Kimwipe or microfiber towels (do not use paper towels). These items can be found on the Internet.

STEP 1:  Apply Novus #2 scratch remover to the area around the scratch and use the Kimwipes or micro fiber towel to work the material.  This is a polishing agent so do not apply pressure, you are just moving the material around the scratch and letting the scratch remover do its job.  You may have to repeat the process several times.  When the scratch is removed, go to step 2.

STEP 2:  After using the scratch remover, spray on the Sprayway 848 polisher and polish using either a Kimwipe or micro fiber towel.  You may have to repeat this process until you are satisfied.

NOTE: This process will not work on deep scratches.

Do you have any policies regarding order cancellation, product returns, warranty and safety?





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